Support

How the games work, a few quick fixes, and a way to tell us anything, including something that looks wrong.

How Qur'an Adventure works

Games for one device

Most games need one phone, tablet or laptop. Play on your own, or pass it around the room.
Room games

The game runs on a TV or projector. Open it on the big screen, and everyone joins on their own phone with the code or the square it shows. No account or install needed.
Signing in is optional

You never need an account to play. Signing in keeps your saves, streaks and rankings across your devices and every game.
Rankings are your choice

Nobody is ranked unless they choose to be. Turn on Show me on the leaderboard in your account. The leaderboard shows only a generated handle and points.
Your data

Download or delete everything from your account. You can also delete an account without signing in.

A game looks out of date or broken after an update Close the tab and open the game again. On an installed app, close it fully and reopen it.
Your school network blocks something Run the check below on a device on that network. It shows which part is being blocked.
Signed in here, but not on the RISE learning site One sign in covers every game on quranadventure.com. The RISE learning site is separate and has its own sign in.

Tell us what happened and which game it was in. We read every message, and our reply comes to the email you give.

Run this on the device and network you will play on, before a lesson rather than during one. It checks the same things a game does.